Call to schedule an eye exam today! We have missed seeing you all and are excited to have resumed care for our patients!

While many things have changed, one thing has remained the same: our commitment to your health and safety. Our office strictly adheres to infection control recommendations from the American Optometric Association (AOA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We are committed to ensuring that our infection control procedures are current and effective.

You will see some new processes in place at our practice when it is time for your next appointment. Please be assured that we have made these changes to help protect you and our team members.

For example:

• You will be asked screening questions both before your appointment and when you arrive. You will be asked to reschedule if you have been sick or around someone who has been ill or diagnosed with COVID in the last 14 days.

• We request that you bring a face mask/covering to wear while at the office. Upon entry, we will have you wash your hands or use the hand sanitizer and we will take your temperature with a thermometer. If you have a temperature above 100 degrees, you will be asked to reschedule.

• Please do not bring a companion to your visit unless absolutely needed (one guardian for a minor or one caregiver).

• You may be offered fewer scheduling options for your appointment in order to allow for physical distancing between patients or you may need to return to select eyewear if the gallery is full.

• You will notice that certain items have been temporarily removed from our waiting room, such as brochures, magazines and children’s toys.

• We will try to limit waiting times in the reception area and escort you to the exam room or eyewear gallery as soon as possible.

• You may notice team members wearing PPE such as masks, scrubs and gloves and performing extra cleaning procedures for disinfection.
• We offer guided frame selections to ensure that the frames you try on are clean and sanitized. All eyewear is also UV sanitized.
• You will be asked to make an appointment for your eyewear repairs, adjustments or dispenses to allow for distancing between patients.
• We will still offer curbside pick up and shipping of some products.

Again, patient safety is paramount. We are excited to see you again and we are happy to address any questions or concerns you may have.

We stand ready to safely resume care and continue to provide you with superior service for your eye and vision needs. Most of all, thank you for being part of our family of patients. We value your trust and loyalty and look forward to safely welcoming you back in our office!

Sincerely,

Drs. Hider, Immoos, Tackett and Ou

Our offices will be closed May 25th

In honor of Memorial Day

We will resume business Tuesday

We are happy to announce we are expanding our hours this week! Both of our locations will be open all week from 10am-3pm! This is the first step to eventually seeing our patient’s on a more regular basis. For now, we will still primarily be seeing those who have a more urgent need. Thank you for your patience and understanding during this time of transition! 

To our valued patients:

The past few days have been uncertain and difficult. We hope you and your loved ones are healthy and safe. As of earlier this week, we made the difficult decision to suspend non-urgent visits per the recommendation of the CDC, COA, and other agencies.

We continue to closely monitor the situation and will be constantly reassessing and reevaluating on a daily/weekly basis. If you have a scheduled appointment between now and April 30th, we may be contacting you directly to reschedule.

As of now we will be open limited hours in both of our offices per recommendation from the California Optometric Association & CDC. These business hours will be for urgent eye issues only, we will not be seeing any routine visits. Moving forward, both offices will be open from 11am-1pm until further notice. Thank you for your understanding and cooperation.

**UPDATE: Per recommendations from the COA & CDC, we will be closing our offices for ROUTINE eyecare the next two weeks. We will still be addressing any urgent/emergency situations. Please call if you have an URGENT eye issue. We plan to be back for regular care March 30th but will alert you all if that changes. Thank you for your understanding. Your health is important to us!**

To Our Patients: We are currently open during this pandemic. Please review the attached letter from our Dr.’s on what we are doing and how you can help. We will keep you posted if anything changes. Thank you and stay healthy!

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Please note our Holiday hours for Thanksgiving week

and enjoy the time with your family & friends

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