Reviews

Hear What People are Saying About Us!

“I had a very informative and professional visit. I would highly recommend this office to my friends. The staff treated me with respect in a very friendly manner.” –  EK 03/2018

“Goes the extra mile. Excellent. Patient with developmentally disabled who may be illiterate and uncooperative.” –  LW 03/2018

“Kindness and professionalism exudes from every person as soon as one walks through the door. Dr. Hider is the best, both an amazing human being and tops in his field.” –  JM 03/2018

“Efficiently run office with attentive staff. Quyen Immoos is thorough in her review and accessment [sic] of eye health. My eye health is of utmost importance to me and Dr Immoos is great advocate in helping me achieve life long healthy eyes. ” – SC 03/2018

“After moving back to the SLO area I’m glad I decided to come back to primary Eyecare. The doctors are very patient and knowledgeable. I’ve been to a lot of Eyecare offices and this is by far the best. I especially love that they hire people who’ll help you pick out glasses. I’m terrible at doing it by myself and I feel like they genuinely care that I get a pair that works for me. They have a great selection of frames for kids too. I highly recommended everyone to come here.” – 3/2018

“Primary Eye Center. Is the first stop for a complete clear life style. Truly a professional Doctor with years of experience and the nicest staff I have ever met. Thank you Dr. Sage Hider  and Staff for letting me enjoy every detail life has to offer.” – SR 02/2018

“We travel from Oregon to see Dr. Hider! We’ve been going to Primary Eye Center for years. The eye care is top notch with the latest equipment and technology. Support staff and Opticians are friendly and very competent. The frame selection is great, even offering a nice selection of insurance covered options. I highly recommend them.” – RO 01/2018

“My 3 year old had a great time and wanted to come back the next day! Dr Hider and his staff are great with kids!” –  RC 10/2017

“Five stars for sure! I did not have to wait prior to being brought in. The Assistant was polite and professional. The doctor was thorough and she covered all things we needed to address. She also offered several different treatment options for my issues.” –  CK 07/2017

“Dropped in on an emergency basis and everything was taken care of as if I were one of their long time patients. Couldn’t have asked for more. I will use them in the future for my routine eye care.” –  RC 05/2017

“5 Stars!!!! I have always been treated with respect and they have helped me tremendously with my vision issues. Never had them say no – always there for their patients. Thank you for everything you do!” – KP 04/2017

“Primary Eye Center has friendly and competent Receptionists, staff, and Optometrists, I am always greeted upon walking into the office immediately with a smile and I was taken back for my appointment on time. The eye doctor was very thorough, patient, and explains everything in detail to where the average person can understand. They also have a decent selection of glasses to choose from in many styles and price ranges. The ladies that help you with selecting glasses are extremely nice and helpful as well. I have been going there for around 10 years and have always had positive experiences.” –  AT 01/2017

“I have been using this office for at least 20 years and always feel the service is excellent. They keep up with the latest technology and have a good selection of frames.” –  GP 08/2016

“Great overall experience and staff is very welcoming! It was my first visit and I’m new to the area and they made me feel right at home :)” –  JA 05/2016

“I have been with your offices for the past ten years – have always had excellent customer service. Thanks!” –  KF 05/2016

“I really appreciated that the clinician thoroughly explained my lens and frame options and gave me a knowledgeable answer to my question about the difference between my purchase here vs. the big box stores.” –  DM 03/2016

“I have been a patient for years and would not think of changing anything!!…Great,friendly staff….My doctor explains everything so I understand…Excellent rating from me!” – BB 04/2015

“Dr. Lauren Tackett was awesome! I had flashing lights in my eye and she saw me that day. She explained everything and put me at ease. She has excellent bedside manner, and I have no doubt she is very skilled and knowledgeable. I would highly recommend her! Also, the staff was very courteous and helpful with everything.” –  CF 03/2015

“This is he most thorough examination I have ever had. Everyone was friendly and knowledgeable. Things were explained in detail allowing me to understand my eyes and what each procedure examined. Very professional people working here who take pride in their work.” –  KB 01/2015

“My kids and I love coming to the eye doctor! Everyone is very warm and welcoming! If something doesn’t go correctly, they are very efficient to fix the issue. It truly is a very comfortable atmosphere and not stressful at all!” –  JF 01/2015

“I’be had several eye doctors in north county as well as in Salem, OR, but this is definitely the nicest and easiest to work with” –  SB 6/2014

“I have been going to Primary Eye Center since 2003 and have always had a good experience. The office staff tries their best to schedule appointments that work with my schedule and assists in determining how much insurance covers and what the out of pocket cost would be. Dr. Hider is very thorough and is great at explaining his findings and what to keep an eye on in the future. I have recommended Primary Eye Care in the past and will continue to do so!” – OJ 6/2014

“I experienced a delay in consulting with an optician. However I was treated competently and courteously throughout my visit. I was particularly pleased with Dr. Tribbey.” –  WP 04/2014

“Having worked previously in an optometric practice for 16 years, I am very impressed by your practice. I couldn’t wish for a more thorough exam. I am totally confident in your tests and diagnoses. Plus, Dr. Hider is so personable and informative.” –  JM 4/2014

“Everyone there was very helpful and respectful. The Dr. is exceptionally great at her work. I have been to several different eye doctors and Primary Eye Care is the one I will see from now on. My eyesight is the best that its ever been.” –  JC 3/2014

“This office is run as a well oiled machine. Everyone is professional, courteous, and competent. I never have any complaints.” –  MG 02/2014

“Dr Immoos told me about a change in my insurance that would allow me greater options in my frames and more coverage. She was very helpful. I referred my husband to the practice and he is very please with the service.” – JM 01/2014

“Everyone is so friendly. No waiting time. Dr Hider is so patient and good with kids. They support the local schools and communities various fundraisers. It is an all-around great place to go.” –  TC 01/2014

“Dr.[Tackett] and [her] staff always treat me with interest and respect. My visits always go so well. my options are explained and I don’t feel over sold like some offices.” –  LD 01/2014

“The staff was welcoming and communicaton was excellent. It was easy to make an appointment and be seen within the week. The office was updated, clean and comfortable- very nice.I Learned about my eyes, what I can expect and how to care for them. I appreciate that Dr. Hider teaches as he explains what he sees. I would recommend anyone looking for good eye care to go see Dr. Hider.” – MW 10/2013

“I want to say a HUGE THANK YOU for giving me back my eyesight and offering to be a part of the California Vision Program! I would have not been able to afford glasses for a while without this program! Now I can see again which will help my educational studies! Thank you to the staff and the doctor for this gift! You made a difference in my life.” –  KM 08/2013

“After 37 years of using your services, I still feel that my eye health is in the best of hands!” – MS 07/2013

“I really liked Dr. Immoos and the rest of the staff was wonderful and I felt taken care of and my likes and dislikes regarding style of frames was respected and I was not given a hard sell. I still chose the highest quality, but I was given the options and not pressured.” –  LH 6/2013

“I always receive great personalized service from everyone at this office, and look forward to my visits. The doctor knows me by name, remembers my issues and history, and never makes me wait unnecessarily. The staff is also friendly and helpful.” – DL 5/2013

“I have been a patient for a few years and the quality of service has been consistently excellent. Dr. Hider is the best and makes sure I am comfortable with the visit and anything we change or try. I would recommend this office to anyone.” –  MT 3/2013

“My son (age 5) and I had back to back appointments. We were taken back together and one appointment flowed into the other. As always, Dr. Hider’s easy coming manner kept my little guy at ease which made the annual exam painless for everyone involved.” –  AS 2/2013

“I’ve gone to a few other places and this is by far my favorite. They’re punctual, friendly, and very on top of things. I’ve had only 1 minor problem with them in the years I’ve gone there and it wasn’t even their fault! :)” -Patient AM 1/2013

“Every year I come in for my appointments and your office has updated technology. It is wonderful to see that you keep up with the latest equipment and strive to offer the best service. Thank you” –  DA 01/2013

“I wouldn’t go anywhere else, Dr. Hider at Primary Eyecare Center is the best!! I’ve been seeing him for over ten years and have always been extremely satisfied with my care and treatment. Not only that but they support the Arts and donate to community fundraisers. The staff at Primary Eyecare Center is always the best, nicest and accurate.” – Google User 2012

“Wow. Here for the first time and felt like royalty. Parking is easy off street at the back of office. You walk right in and are warmly greeted. Smooth, seamless check in. Easy, non-invasive eye appointment where all my questions were answered. I had concerns about my eyes that were attended to immediately and thoroughly. Frankly, it reminded me of my stay in the Four Seasons in Maui. A small business big on customer comfort!” –  KM 6/2012

“Thank you for your excellent care. My appointment is always on time and handled with great detail according to whatever my eye concerns are. There is a great camaraderie among all the people in the office and they make my visit very comfortable. I would recommend any of the doctors and staff at Primary Eyecare.” –  DJ 7/2012

“All 4 of my children go to Primary Eyecare Center of SLO and they are fabulous! My children actually remind me when it’s time for their yearly exam because they love going back.” –  AB 4/2012

“I had such a pleasant experience. Very friendly staff. Loved the environment walking in. First impression 10+!! The girl there even helped me pick out frames that were best suited for me.” – Anonymous 8/2012

“Dr. Immoos is always compassionate, patient and helpful. The office staff is very welcoming and accommodating.” –  MB 8/2012

“Five stars to Dr. Tackett and Laura. Both are professional and personable. Makes a visit feel like seeing old friends. Laura took lots of time and inspired confidence in helping me select new frames . . .” –  LJ 8/2012

“Love Dr. Hider! From the minute you walk in the door to the minute you walk out, you are treated as if you are the only patient they see! They answer all your questions without ever talking down to you.” –  SJ 8/2012

“This is a professional, friendly and state-of-the-art office. I adore Dr. Immoos. She is very knowledgeable and helpful. I have been her happy patient for 7 years! The staff is also helpful and friendly. There is a wide selection of frames to choose from. . . –  EB 7/2012

“Dr. Tackett is outstanding. My father is a retired optometrist in Wisconsin and I never thought I would have a better optometrist. He was a perfectionist to some degree. In Dr. Tackett I do have that and much more. She always goes the extra mile when I have questions too!” –  DH 5/2012

“As always, my appointment started on time, was quick, yet thorough. I have seen both Dr. Immoos and Dr. Hider and really enjoy seeing both of them! I ordered a set of glasses . . . which was quick and painless. Overall a great experience. I love the new paperless system – I got text message reminders on my phone which was really helpful for me.” –  HH 5/2012