Reviews

Hear What People are Saying About Us!

Dr Immoos is one of the reasons I won’t leave the central coast. She explains everything very clearly, and answers all of my questions. The staff at the front desk efficiently set up my appointments with Dr Johnson, and made sure that all of my questions were answered. SUPER friendly. —Terrence, H.  Aug 31, 2023

I recently enjoyed an excellent eye exam at Primary Eyecare. The experience was very pleasant from the ample parking lot (with a lovely view of Cerro San Luis), extremely friendly reception, and excellent eye doctor who also happens to have top notch social skills! I felt like my eyes were observed, diagnosed, and that I was given all the info required for me to plot out whether or not to use my prescription to order a new set of eyeglasses. Highly recommended! —Matthew P.  Aug 10, 2023

My husband and I had our annual eye exam yesterday. We’ve always had great experience whenever we visit. This time, I had to update my glasses since my eyes changed significantly. Besides my husband, I like to get another person’s view on how the eyeglass frames look on me. Chloe was very attentive, friendly, and helpful. She explained everything to us and we couldn’t be any happier with the service we received.Christine G. Jul 26, 2023

Everyone is always friendly and helpful. I needed new frames and the staff person was very patient and helpful as I tried on many, many pairs trying to find one that fit. —Maria M.  Jul 9, 2023

Primary Eye care is the best eye care! Great staff, friendly, and professional! I have had multiple prescriptions written over the years and they are always outstanding, and any frames are always welcome for adjusting. The doctors are fabulous, knowledgeable and explain everything to the patient. They take their time to give good care, and I never feel rushed. The BEST! Athena W.  Jul 8, 2023

I needed urgent care as something was stuck to me eyelid ad was scratching my eye. The staff managed to find time for me and were very thoughtful and patient. The doctor was kind and understanding as he made time for me and ws very reassuring as he removed what was embedding in my eyelid and then provided me with the appropriate drops.. and a day later I am as good as new. I am so very grateful for the very high level of care I received, —Karen A.  Jul 8, 2023

Everyone in this office is helpful and good with people. Dr. Hider in particular is the best optometrist I have ever had. Dr. Tackett was also very helpful and encouraged me to try contacts, which I did twice and finally at the third try with Dr.Hider we found the perfect lenses. I am so glad I stuck in and tried the options they had. The front desk staff is great as well. Always a good experience, and great hours, they can get you in no matter what your schedule! Suzanna C.  Jul 6, 2023

Dr. Tackett is a professional in every sense of the word. She is knowledgeable, efficient, patient and an excellent communicator. The office offers the latest technology and the front office staff are pleasant and well organized.— James O.  Jun 11, 2023

What caring staff. Everyone is compassionate, prompt and well-trained. Thank you, Dr. Tackett.Sue N. May 26, 2023

most well organized medical office that I have ever been to- every one knows their job and does it very well 100 % of the time! In this day and age it is a rare find in the medical profession! —John K.  May 13, 2023

Dr Hider and his office staff were awesome, very professional. In addition to being a great doctor Dr Hider is also a wonderful Health Educator.👍😀 —Anthony A.  Apr 12, 2023

Love this office all staff are friendly and I found the most perfect pair of glasses ! —Michelle N.  Mar 11, 2023

My insurance changed this year, so I had my first visit to Primary Eye Center recently. Every step of the way I was treated with courtesy and the utmost professionalism. The staff certainly likes to come to work each day! You get a sense of that when you walk through the doors. I worked in personnel for many years, and it is clear to me that the employees are very happy. They were very attentive, and listened to my needs as a patient. Dr. Tackett was wonderful. I do wear glasses and the ones I ordered came out perfectly. I will definitely recommend Primary Eye Center to everyone! — Eileen S.  Mar 4, 2023

Excellent experience. Front staff friendly. Optometrist assistant excellent. I don’t think you could find a better Optometrist than Dr Hider. — Keith B.  Feb 12, 2023

Everyone who works here is professional, efficient, kind, and and genuine. They are all knowledgeable and have a great multidisciplinary team. I like ‘em. — Alejandro C.  Jan, 27 2023

Always love Primary Eye care! I’ve been coming here for over 30 years and have seen all of the doctors that have ever worked there. Always great front office staff and professionals. Plan to keep coming for at least another 30 years.—Daniel M. Dec 30, 2022

I have always been so pleased with the services provided at Primary Eye Care. Everyone is so pleasant and professional. The doctors treat me with concern and care and always take the time to answer questions and provide me with information about my test results and other health care needs.—Jodi L. Dec 16, 2022

The BEST eye care place! Efficient, kind, fun (Halloween knocks me over!) and professional. Can’t find any fault with these people. Excellent care!— Geal M. Dec 8, 2022

Dr Immoos is excellent! She answered all my questions and provided top quality expertise in my examination. I recommend her to all my friends.— James F.  Nov 9, 2022

I have been going to Primary Eye Center through several pair of glasses. Many years of being treated very well by all the staff from the front desk to the person helping me find the right frames for me to to the Doctor examining my eyes. Really first class treatment.— Lizabeth H. Sept 16, 2022

It was very informative to review the retinal scan right there and have everything explained about it in person. Nothing felt rushed as has been the case at times in my experience with other medical care. All my questions were answered thoroughly. Everyone was polite and respectful throughout. —Christopher M. Aug 12, 2022

This place is everything you’d want from an eye care organization. Dr. Hider takes the time and is highly skilled. The staff are professional and competent. They’ve got my business from now on. I’ve already recommended them to several of my friends. — David S.  Jun 29, 2022

I been with Primary Eyecare for 4-5 years now. Everytime when I go get my eyes checked the healthcare provider are really good, and approachable. I also how friendly and accommodating the opticians. They care for the customers needs and satisfaction. I highly recommend this company for eyeglasses that you need. I think they have updated the styles, brand, some prices each time I visit their place. —  Phoebe T.  Jun 24, 2022

Few things in life surpass the joy we receive from good sight. There is no one whom I trust more with the medical care of my sight than Dr. Immoos. She is exceedingly competent, skilled, and caring. — John J.  May 20, 2022

The staff and doctor are professional but so warm and friendly it feels like you are visiting friends! —Yvonne H.  May 11, 2022

Everyone was so nice and sweet. I felt so comfortable talking with everyone. I’m so glad I found this place. Wish I could find a primary care physician with this kind of service—Andrea D. Apr 9, 2022

I can’t think of a thing that could have gone better in my visit. I always feel well taken care of and leave with a knowledgeable summation of what was discovered or talked about in my visit. The technical methods PEC uses for evaluation, diagnosis and electronic reporting are what I consider State-of-the Art. I will recommend this office to friends who might need comparable services. — Todd K.  Mar 20, 2022

Caring, competent and quick care for an eye injury. Primary Eyecare Center had me in the office, thoroughly screened, diagnosed and on my way within hours of my call. Dr. Imoos took the time to explain what she was assessing, answered all questions and made me feel confident that I received the best care. I’m very happy with my experience. — Kristin F.  Feb 18, 2022

Very responsive! Positive atmosphere, friendly staff, Dr. Heider takes his time and explains what is going on with my eyes. He answers questions clearly and to the point. — Abraham B.  Jun 15, 2021

Great experience! Helpful technician to pick the perfect frames for me, and as always I love Dr. Immoos!— Marcie T. Jun 11, 2021

I have been a patient of Dr. Hider’s for 20+ years and find him to be very thorough in his eye exam and easy to talk to. He explains things in layman’s terms, often with illustrations or a chart. His staff is always friendly and helpful. I have especially enjoyed working with Cassandra and Laurencia in the Optical department. They are knowledgeable and honest in helping me choose the best eyeglass frames or just answering my questions. —Joan B.  Jun 5, 2021

I am a new patient and my visit to your office was 100% a very nice experience. Dr. Tackett was very informative and I learned quite a few things that I wasn’t aware of before my visit. Cassandra in the optical department was extremely helpful with my eyeglass selection and she was so very pleasant as well. I would definitely recommend a friend to this office. — Debbie H.  Jun 3, 2021

As always , I received superb care from Dr. Tackett. It was my first experience wearing contacts. Dr. Tackett was so patient with me, making sure my vision was the best it could be and the contacts were a comfortable fit. I can’t say enough good things about Dr. Tackett and her wonderful office staff in both the SLO and Atascadero offices !!— Adrienne N.  May 15, 2021

Yes for sure I received 5 star treatment when I was in for my eye exam. The Dr. was outstanding lots of information was given to me and a great personality. The young lady that helped me with trying on glasses was very knowledgeable, friendly and very professional. Unfortunately I was not able to buy my glasses from you and speaking of glasses you have a wonderful selection of them. Thank you see you next year.— Lorraine J.  May 14, 2021

Dr Tackett is excellent and professional. She’s so knowledgeable and explains everything in everyday terms. She always seems to take extra time to be sure I’m making the right decision for my situation. And she lets me know that she’s available should I have additional questions. Plus she follows up if there’s a need to convey additional information. I have total confidence and trust in her and feel very fortunate to have her as part of my medical team. — Shirley P.  May 2, 2021

I was very happy with the staff and like the way they were very careful in their sterilization of everything Did not have to wait at all! — Marcia S.  Apr 30, 2021

My visit was excellent. I was able to be seen the in a timely manner. The analysis of the treatment strategy was well explained and starting medication was provided. The follow up appointment allowed further treatment and information for follow up care. — Marian G.  Apr 24, 2021

Dr Hider always takes the time to explain what he is looking for and what causes certain issues and things a person can do to prevent complications. Highly recommend  — Merry M.  Apr 16, 2021

Fantastic staff, clean environment, no long waits to be seen by the doctor. I recommend this practice to anyone seeking an eye doctor. — Melinda Y.  Apr 3, 2021

We love having our whole family be seen here. Dr. Hider is wonderful with kids and the whole office staff is friendly and helpful. — Aimee R.  Mar 14, 2021

I’ve always receive great care and you all went the “extra mile” for me during COVID restrictions. That is wearing clear face shield – wow! I’m impressed with your thoughtfulness for disabled people. All I can say, it make me feel better as it allowed me to communicate effectively with you all. Thank you from the bottom of my heart for your awesome service! — Kristin P.   Mar 13, 2021

As always the team at Primary Eyecare Center was top notch. I hardly had to wait and I was in and out in no time. The staff is very friendly, thorough, Covid-19 safe, and professional. If you need a place for Eye Care or even just new glasses or contacts, you have found the right place. — John H.  Mar 4, 2021

Friendly, helpful staff. I enjoy going into Primary Eye Center in Atascadero, all the staff are very friendly and helpful. Customer Service is a 10+. — Estella W.  Mar 4, 2021

The whole crew of Primary Eyecare is so friendly and attentive. Dr Tackett makes my husband and I feel so comfortable. She is so patient, so experianced and knowlegable and kin🤩dly answers any ques or concerns. I give them all a 5 star🤩🤩 — Laurie R.  Feb 18, 2021

Great service. Professional, friendly, concerned, accurate, empathetic. So glad I was referred to you 🤓— Tracy M.  Feb 17, 2021

Dr. Hider is great! Takes the time to explain the exam and is genuinely concerned with the patient and both their eye health, as well as other health implications. Staff is very friendly and efficient. Highly recommend this office!!! — Sharon G.  Feb 10, 2021

The Employees that work at Primary Eye Care are all very professional, knowledgeable and friendly. It’s always a pleasure to step into their office and I must say their Covid Safe measurers are followed by all. — Cherie K.  Feb 8, 2021

It is always a pleasure to have Dr. Hider as my doctor. I have been with him for 20+ and have grown old with him (along with my vision). He is very professional, takes time with you, and explains the latest information understandably. I will continue to have him as my primary vision care doctor and recommend him to my friends and family members. P.S. I like his “smock” look. — James F.  Jan 31, 2021

EVERYBODY, from the moment I walked in to the moment I left was extremely pleasant. I left the office thinking, “Wow, everybody is so nice. — Lita G.  Jan 29, 2021